To date, technology analysts have quite properly focused on the social and business aspects of Social Software technologies. And yet, Social Software tools - including collaboration suites, pure-play blog / wiki / social-networking products, and revamped portal products from major vendors - differ quite substantially in maturity, approach, and support. This session will share customer research from noted evaluation firm CMS Watch on leading Social Software technologies, and provide a framework for customers to evaluate the marketplace based on their own needs.
Specific topics include:
- What constitutes Social Software?
- Common functional, application, and systems services
- Twelve Universal Scenarios for Social Software
- Social Software Vendor landscape: a critical evaluation
- Twenty do’s and don’ts for selecting and implementing Social Software
|
